- Introduction
Remedy Multispeciality Hospital (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our services, including but not limited to our website, mobile applications, and any other means by which you interact with us.
- Information We Collect
We may collect various types of personal information from patients, visitors, and other individuals who interact with our hospital, including but not limited to:
- Contact Information: Name, address, email address, phone number, and other contact details.
- Medical Information: Medical history, treatment records, diagnosis, prescription information, and other health-related data.
- Financial Information: Payment information, insurance details, and billing records.
- Demographic Information: Age, gender, date of birth, and other relevant demographics.
- Usage Data: Information about how you use our website, mobile applications, and other services, such as IP address, browser type, and device identifiers.
- How We Use Your Information
We may use your personal information for the following purposes:
- Providing Healthcare Services: To deliver medical treatment, appointments, and related healthcare services.
- Communication: To contact you for appointment reminders, test results, and other relevant healthcare information.
- Billing and Payments: To process payments, insurance claims, and manage billing activities.
- Improving Services: To analyze usage patterns, evaluate service effectiveness, and enhance our healthcare services.
- Legal and Regulatory Obligations: To comply with applicable laws, regulations, and obligations.
- Marketing and Communications: With your consent, we may send you promotional materials, newsletters, and updates about our services.
- Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Healthcare Providers: To coordinate your treatment, we may share relevant medical information with other healthcare professionals involved in your care.
- Business Partners: We may share data with trusted partners who provide services on our behalf, such as IT support, payment processing, and marketing.
- Legal Compliance: We may disclose your information as required by law, court order, or government request.
- Consent: With your explicit consent, we may share your information for specific purposes.
- Data Security
We take reasonable measures to safeguard your personal data from unauthorized access, disclosure, or alteration. We use encryption, access controls, and data security protocols to protect your information.
- Your Rights
You have certain rights regarding your personal information, including the right to access, update, or delete your data. If you wish to exercise these rights or have any privacy-related concerns, please contact us using the information provided in the “Contact Us” section.
- Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
- Third-Party Websites and Services
Our website or applications may contain links to third-party websites or services. This Privacy Policy does not cover the practices of these third-party websites or services. We recommend reviewing their respective privacy policies.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Remedy Multispeciality Hospital
Address: Road No. 4, Opp. Chandana Brothers Show Room, Kukatpally, Hyderabad, Telangana, India
Email:
Phone:
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.